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 Subject : Associate Director for Housing at University of Portland.. 03/20/2020 05:48:38 PM 
Andrew Weingarten
Posts: 4

The Associate Director for Housing is an integral member of the Residence Life leadership team and is responsible for all aspects of housing for the University’s students, including the coordination of the physical upkeep of facilities, oversight of housing assignments and billing, and marketing/promotion of on-campus housing. The University has 10 residence halls and over 2,000 resident students. This position serves as the liaison between current and perspective students and parents and the Director of Residence Life. Serving on a central office team that includes the director of residence life and associate directors for community standards and student care, this position will also be involved with residence life work related to department leadership, supervision of professional staff, and program coordination vital to the student experience.

This is a full-time, 12-month, exempt position with benefits. Benefits include: medical & dental insurance, life insurance, long-term disability insurance, sick & vacation time, tuition remission benefits starting after 90 days (employee) or 2 years (spouse and children) of employment, retirement contributions after 2 years of employment, and eligibility for the University’s home purchase assistance program consistent with program requirements. (Please note that eligibility for all University benefits is subject to applicable policies, practices, and requirements.)

The full job description is available at:


Optimize the strategic impact of the residence halls

Effectively manage housing operations on campus, including oversight of residence halls and apartments.

Manage assignments, billing and contracts related to all university-owned rental properties, including residence halls, apartments, and other properties.

Establish and maintain relevant data metrics such as inventory and residency rates to forecast and create strategic plan for future space needs.

Develop plans to market and promote on-campus housing.

Develop plans to enhance senior staff and pastoral resident apartments to improve quality of life for live-in staff, as well as creating inviting spaces for pastoral ministry to residents.

Oversee the campus-wide Community Assistant program, including organizing training, connecting with campus partners, and budgeting for student employment hours.

Manage summer housing for UP students and collaborate with University Events department to provide support around summer camps and conferences.

Administer and use departmental software (currently eRezLife) for occupancy management.

Engage and collaborate with the greater University community to continuously improve the residential experience

Collaborate with all necessary University departments and staff (including Physical Plant, Facilities Planning & Construction, Public Safety, and Hall Directors) to ensure needs are met and projects remain on schedule.

Partner with campus departments and services (including Bon Appétit Management Company, Information Services, Printing and Mailing Services, Public Safety, and Athletics) to enhance the student experience.

Manage vendor contract for laundry services.

Consult with Accessible Education Services office to address disability-related housing accommodations for students.

Reinforce individual hall identity through strategic and creative programs.

Design and complete the end-of-year check-out process implemented by residence hall staff.

Create a strategic plan for quality University housing

Partner in driving overall planning and management of campus housing, provide input on policies and procedures, and assist with annual staff manual revisions/updates.

Develop and implement plans to respond to concerns expressed by students in the annual Hall Life Survey.

Work with benchmarking data and peer institutions to develop strategic improvement plans.

Department Leadership

Provide direct supervision and guidance to full-time housing coordinator and residence hall directors.

Assist with the on-going training and development of Residence Life professional and paraprofessional staff.

Serve in an on-call rotation with director and other associate directors to provide administrative backup for emergencies and other evening and weekend consultations with residence hall staff.

Participate in other departmental and/or University programs as assigned, which may include serving as a University hearing officer in the student conduct or Title IX process or serving as an instructor for the resident assistant leadership course (if qualified).

Other duties as relevant to the duties of the position or as assigned by supervisor or supervisor’s designee.

Please note that the above list of duties is not comprehensive but generally demonstrates the types of matters under this position’s purview and responsibility.


Education and Experience

Required: master’s degree in higher education administration, business, or a related field.

Required: three years of demonstrated experience in housing operations and occupancy management.

Preferred: Student Conduct and Title IX experience.

Or equivalent education and/or experience.

Certificates and Licenses Required


Knowledge, Skills, and Abilities

Significant knowledge about best practices in the field of residential life and student housing.

Excellence in the areas of initiative and leadership.

Excellent judgment skills, including ability to exercise excellent judgment in emergency, crisis, difficult, and confidential situations.

Effective supervisory and management skills. Ability to establish and continue a positive work culture of respect for all employees.

Strong skills and abilities in managing budgets.

Strong skills and abilities in negotiating with contractors/vendors, reviewing contracts, and overseeing work by contractors/vendors.

Strong verbal and written communication skills.

Ability to successfully manage multiple projects and balance multiple priorities while maintaining a positive outlook and to work effectively in a team environment.

Thoroughness, accuracy, and timeliness in completing essential duties.

Strong orientation towards policy and process improvements.

Ability to learn, apply, and oversee all applicable federal, state, and local laws and regulations, and policies.

Strong organizational, time, and project management skills; excellent attention to detail and accuracy.

Strong critical-thinking, problem-solving, and decision-making skills.

Ability to work effectively independently as well as in a team setting; ability to effectively receive supervisory direction.

Excellent customer service and interpersonal skills.

Professional demeanor and ability to establish effective working relationships, professional rapport, and effectively accomplish work within a University setting that includes a wide array of policies, processes, individuals, and groups. Ability to work effectively with various constituencies including students, the general public, faculty, staff, administrators, alumni and other members of the UP community.

Demonstrated competence and commitment to diversity and inclusion; ability to be an effective partner with diverse students, faculty, and staff.

Proficiency with computers, technology devices, software, and applications at level of proficiency appropriate for the position’s duties. Ability to learn and use new technologies, software, and applications at level of proficiency appropriate for the position's duties.|

For more information and to apply, visit
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